GDPR Compliance

Our Commitment to GDPR

sage-fern is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to ensure your information is processed lawfully, fairly, and transparently.

Data Controller

For the purposes of the GDPR, sage-fern acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
sage-fern
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR statement.

Right of Access

You have the right to obtain confirmation that your data is being processed and to request access to your personal data. We will provide a copy of the personal data we hold about you free of charge, although we may charge a reasonable fee for additional copies or excessive requests.

Right to Rectification

You have the right to have inaccurate personal data corrected or completed if it is incomplete. We will respond to your request within one month.

Right to Erasure

Also known as the "right to be forgotten", you have the right to request deletion of your personal data in certain circumstances, including:

• When the data is no longer necessary for the purpose it was collected
• When you withdraw consent (where consent was the basis for processing)
• When you object to processing and there are no overriding legitimate grounds
• When the data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain circumstances, including:

• When you contest the accuracy of the data
• When processing is unlawful but you do not want erasure
• When we no longer need the data but you need it for legal claims
• When you have objected to processing pending verification of legitimate grounds

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for performance of a contract with you
• Legal obligation: Where processing is necessary to comply with the law
• Legitimate interests: Where processing is necessary for our legitimate interests, provided your rights do not override those interests

International Data Transfers

We primarily process and store personal data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office.

Data Protection Officer

For any questions regarding our data protection practices or to exercise your GDPR rights, please contact us at [email protected].

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Statement

We may update this GDPR statement periodically to reflect changes in our practices or legal requirements. The date of the last revision will be indicated at the top of this page.